A very warm welcome from the director, Jo Edmonds. With over 25 years in the disability services sector, I have a rich tapestry of roles that range from direct support to administrative and coordination positions. This extensive experience is further deepened by a personal lifetime of lived experience, providing a unique and empathetic perspective on the needs and challenges faced by individuals with disabilities. As the Director of Reality Support Services, my journey from a Registered Sole Trader to establishing a NDIS-registered company in 2022 underscores a commitment to delivering quality support coordination and counseling.
My expertise encompasses working with complex support needs and networks within both mainstream and NDIS systems, demonstrating a versatile skill set that caters to a wide array of participant requirements. The dedication to serving diverse communities is evident through extensive work with LGBTQIA+, Aboriginal and Torres Strait Islander people, and CALD participants and families. This inclusive approach ensures that services are tailored to meet the specific cultural and individual needs of each participant.
I provide a diverse range of counseling and mental health services, including individual therapy, grief and loss, mental health therapy, depression, and anxiety. I work with various assessment tools such as DASS-21, GAD, K10, and MSE and use a person-centered approach with other treatments such as CBT, grounding techniques, ACT, ABC, and many more.
The passion for the field is matched by a love for life outside of work, where I find joy in the company of parrots and pets and unwind with the light-hearted entertainment of romantic comedies and reality TV. This balance of professional dedication and personal enjoyment paints a picture of someone who is not only accomplished in their field but also well-rounded and relatable.
Jo’s counseling services include:
- Individual therapy
- Disability
- Dementia
- Mental health therapy
- Grief, loss and trauma
- Anxiety and Depression
Registration: ACA 30218
David is a highly experienced, fully qualified counselor (rehabilitation counselor, MASRC, and mental health professional) with 20+ years of experience in community mental health services and disability employment services and 6 years of workcover/DVA case management experience working with injured workers to assist these clients in achieving both their vocational and non-vocational goals. David respectfully protects the client’s right to privacy and confidentiality and enjoys helping clients find wellness and happiness. With a warm and engaging style of counseling, David helps individuals increase their resilience, life coping mechanisms, and the ability to participate in life-long learning.
David provides a diverse range of counseling and professional mental health services, including individual therapy, relationship therapy, grief, loss, and trauma, mental health therapy, workplace counselling and organizational psychology, stress, anxiety, and psychological assessments.
As a highly experienced counselor, David can support people with stress, depression, anxiety, trauma, chronic stress, eating disorders, self-harm, addictions, mental illness and pain management, as well as those with PTSD.
David is a Rehabilitation counselor, so helps those seeking to re-enter the workforce or shift from exiting the workforce to find a new and bright future. He has experience with conducting various Psychological assessments, such as the DASS 21 and Kessler, promoted positive mental health and wellbeing, and is well versed in providing CBT, ACT and many other treatment strategies to help individuals who find it difficult to manage their mental health.
David is experienced in providing a diverse range of services.
These services include Individual therapy, Relationship therapy, Children’s therapy, Grief, Loss and Trauma, Mental Health therapy, Workplace counselling and organizational Psychology, Stress, Anxiety and Psychological assessments.
David’s goal is to provide a high and diverse range of services that will assist clients 16 years of age or older at any stage of their life.
David’s services include:
- Individual therapy
- Relationship therapy
- Grief, loss and trauma
- Mental health therapy
- Workplace counselling
- PTSD
- Psychological disorders
- Stress and anxiety
- Psychological assessments
Registration: ASORC 12271
Hi, I’m Aurora Huddleston, Specialist Support Coordinator here at Reality Support Services. I have both professional and lived experience in the areas of mental health and youth and am passionate about working with people to overcome complex barriers, improve quality of life and achieve a sense of wellbeing and fulfillment. I have extensive experience in working with complex support needs and bringing together support networks within both mainstream and NDIS systems. I work with diverse communities, including Aboriginal and Torres Strait Islander People, CALD, LGBTQIA+ and participants located in remote areas. I love assisting with multiple complex barriers and working with a person and their network to develop an action plan to achieve change.
In my free time, I like to spend time with my family cooking beautiful food, going camping and fishing and chasing waterfalls with my camera in hand.
Specialities:
- Complex Supports
- Multiple Stakeholders, including complex justice, complex planners, and government bodies
- Guardianship, including QCAT, Public Trustee, and OPG
- Remote
- Hospital Discharges
- Housing, including homelessness
- Behaviours
- Pediatrics, Youth, Adults, and over 65+
- Employment (DES/SLES) and mainstream
- Aboriginal and Torres Strait Islander People
- CALD
- Guardianship, including QCAT, Public Trustee, and OPG
- Vision Impairment & hearing
- Complex disabilities
- ABI/Stroke
- Mental Health
- Amputee
Hi, I’m Mel Phillips. I bring a wealth of experience and a deep passion for supporting individuals with disabilities and complex mental health needs. I’m a very passionate, person-centred support coordinator with 17 years of life experience supporting people with disabilities and complex mental health needs. I tend to think outside the box by being resourceful with the tools I have to get positive outcomes for my participants.
I collaborate with community health units, NDIS nurse navigators, hospital social workers, and NDIS complex planners. My favourite part of this role is working with such a diverse range of participants, as they all have an extensive range of needs, and I’m always learning something new!
My extensive background in government administration, particularly in roles focused on management, mentoring, and community education, underscores a career-long commitment to the welfare of vulnerable communities. This includes significant expertise in interpreting Child Protection and Risk Management legislation and formulating policies.
I have a big, blended family with 3 human kids and 2 fur kids, and we’re quite a complex bunch of individuals, which of course makes life all the more fun! Currently, my favourite thing to do is sneak up to the shop for a cheeky coffee frappe with my husband. Don’t tell the kids!
Specialities:
- Hospital Discharges
- Housing
- Mental Health
- Amputee
- Aboriginal and Torres Strait Islander People
- CALD
- Guardianship, including QCAT, Public Trustee, and OPG
- ASD/Intellectual
- ABI/Stroke
- Behaviours
- Youth, Adults, and those over 65+
Hello, my name is Naomi Childs. My extensive 18-year career as a NDIS Support Coordinator reflects a deep commitment to enhancing the lives of individuals with disabilities. My expertise spans working with Aboriginal and Torres Strait Islander people, CALD customers, and families, showcasing her ability to connect and provide tailored support to a diverse range of participants, including those in remote communities. My multifaceted experience includes roles such as a teacher’s assistant in a special school and a direct care support worker, positions that demand patience, empathy, and a thorough understanding of the unique needs of those she assists.
Beyond my professional endeavours, I find solace in the presence of my two fur companions and cherished family, enjoying time at the beach, and finding laughter in a good comedy movie.
Specialities:
- Hospital Discharges
- Housing
- Pediatrics, Youth, Adults, and over 65+
- Employment
- Aboriginal and Torres Strait Islander People
- CALD
- Guardianship, including QCAT, Public Trustee, and OPG
- Mental Health
- Vision Impairment
- ASD/Cerebral Palsy/Intellectual/Spinal/Down Syndrome
- ABI/Stroke
Jess Hulm is here. I am the youngest and coolest on our team! I have over 6 years of professional experience within the disability field, as a teacher aid, disability support worker, and in my current role, as well as a lifetime of lived experience.
I have extensive experience working with diverse communities, including LGBTQIA+, Mental Health and Youth. I work with complex participants, ranging from spinal injuries to navigating the changes with Dementia and Parkinson’s.
When I’m not working, I love to cook, playing video games (Xbox & PC), going on adventures with my fiancée and hanging out with our gorgeous dog and kitty cat.
Specialities:
- Mental Health
- LGBTQIA+
- Spinal Injuries
- Dementia & Parkinson’s
- Youth, Adults, and those over 65+
